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Traffic Management
ELCA has developed industry-specific operational solutions around traffic management for rail, road safety and related authorities’ processes, enabling them to improve safety, efficiency, and operational workflows across various transportation networks.
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Smart Mobility
ELCA has developed innovative solutions around the SwissPass omnichannel sales and distribution platform, enabling transport companies to offer products and services across various distribution channels (point of sale, Webshop, mobile devices). Our seat reservation system helps transport companies optimize seat yield, while our chatbot solution enables end customers to interact with the transport company via speech. Ticket control systems and intelligent support solutions also help reduce fraud.
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Explore Business Central
Artificial Intelligence is radically transforming the way businesses use their ERP systems. With advanced capabilities built into Microsoft Dynamics 365 Finance & Operations and Microsoft Dynamics 365 Business Central, organizations can automate processes, improve data quality, and make faster, more informed decisions.
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Understanding AI in Microsoft ERPs
Explore the capabilities of AI Copilot in ERPs: natural language financial reporting, automated variance analysis, smart KPI explanations, and real-time performance tracking.
Insights on Driving Change with ELCA - Vimeo
Explore expert insights, success stories, and practical advice on effective organizational change management, people-first transformation, and aligning change with business strategy.
Learn More About ELCA and What We Do - Image
A structured communication plan and tailored kits to engage sponsors and ambassadors, ensuring effective dissemination of key messages and a precisely orchestrated training program Active engagement of team leaders, trainers, and Workforce Management (WFM) leads to support teams in adopting the new tool
A Critical Operational Challenge - Desktop & Mobile Image
Switching telephony platforms is a strategic challenge for any Contact Center, as operational continuity must be maintained. Customer calls must continue to be routed to the right agents, in line with established quality standards. Preparing teams for this transition is therefore a top priority for the organization and all stakeholders involved in the transformation.
