We are also your sparring partner for processes and technical issues when integrating Sumex products into your organization. We optimize the use of the software in your company so you can deploy your employees efficiently on essential tasks.
Advisory
We help you to increase customer satisfaction through optimized processes, to use resources efficiently through a high level of automation, and to protect against unjustified expenditures through reliable auditing of benefit documents. We offer support and consulting in the following areas:
Sumex Excellence
The Sumex Suite is highly flexible and individually configurable. To ensure the software is used efficiently, we help you configure the software according to your needs and train your employees on the system.
We increase dark processing with inspection rules tailored to your needs. This means that only what you want to have personally checked by your specialists is processed.
Process analysis and optimization
The overall system is more effective when processes are optimally coordinated with each other. We conduct process analyses and identify where there is potential for improvement.
With an optimal connection to the core, and to the archiving and payment system, you will exploit the full potential of the system.
Integration projects
Cooperation in integration projects as a professional sparring partner
- We support you with our expertise and technical know-how
- We advise you, for example, on the introduction of new standards such as eCH or SHIP.
Onboarding
Welcome to Sumex! We support you with your first and your further steps!
- We conduct training for your specialists, advising on and explaining “Best Practices”.
Business process optimisation
Mapping of business processes in the Sumex tools
- We ensure that, in addition to the main processes, secondary processes are also organically integrated into the data flow and configure new components to suit your business processes.
- We accompany the service release and ensure the mapping to your business.