Successful “Go-Live”: optimal collaboration between Atupri, Sumex, BSI and Swisscom


Atupri, a digital leader in the field of Health Insurance, is pleased to announce the recent “Go-Live” of its new system landscape, following the strategic alliance with the foundation and merger into ATUSANA. The close cooperation of the internal specialists from Sumex, BSI and Swisscom have led to an optimal integration and enables an efficient and future-oriented way of working.


From the beginning, a very high level of automation was targeted to optimise processes and further increase customer satisfaction. The integration of the Sumex Siddhartha solution was seamless, enabling data-based decision-making and forecasting, easy reporting, and a fully integrated solution, including dispatch and print output capabilities.


The “Go-Live” took place without any major problems and documents and invoices, in the hundreds of thousands, have already been imported and successfully processed. Atupri employees have been working with the new system landscape since Whitsun.

About Atupri:

Atupri is a nationally active health insurer which delivers services to around 180,000 insured persons. Atupri offers individual and flexible solutions in the areas of health and accident insurance for private individuals. In addition to the classic customer portal and the app, customers benefit from a range of other innovative services. These include payment with cryptocurrencies, a Tarmed invoice translator and access to digital events based on a broad understanding of health in the areas of physical activity, nutrition and mental fitness. Atupri employs around 250 people at its headquarters in Bern, with additional staff supporting the regional services and benefits centres in Fribourg, Lausanne, Lucerne and Zurich. Premiums from customers total around 800 million Swiss Francs. 

Contact: SUMEX Team

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