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Offensive security is a proactive and adversarial approach to protecting computer systems, networks and individuals from attacks.
In contrast, defensive sec
ELCA in Mauritius Timeline
ELCA can refer to two very different organizations: in Mauritius, it’s a major Swiss IT.
IIM Services & Solutions
Proven Mosaic IIM solutions for your DMS/ECM requirements, which have already been implemented for over 100 customers and in over 1000 projects in Switzerland.
IIM Consulting Services
A team of over 50 experienced project managers, business analysts, consultants and change managers to help you realize your project successfully. We measure ourselves by the success of your project.
Discover ELCA solutions for Public Administration
Government Portal digitizes government processes to offer citizens the most easy to use, reliable, high-performance and secure solution. ELCA’s talents bring experience and expertise to all stages of a project to elaborate the best solution.
Discover ELCA solutions for Public Administration
Customer Service, Field Service & Contact Center: Exceed Customer Expectations
- Dynamics 365 Customer Service: AI-driven case management and omnichannel support
- Dynamics 365 Field Service: Optimize scheduling, dispatching, and on-site service
- Contact Center Solutions: Unified platform for multi-channel customer interactions
Deliver seamless and proactive support with intelligent automation
ESG at ELCA Reports and Commitment
Strategic digital solutions designed to meet the evolving needs of public institutions.
Cyberattack: It is urgent to protect yourself!
Public administration is on its way to digitization via cyber administration, the mobility of its employees, conversion of paper processes… and now must be prepared for the next set of disruptive transformations (e.g., Blockchain, Artificial Intelligence, etc.)
Microsoft Team sites and Collaboration
Since 2020, many organizations use Microsoft Teams for remote and hybrid work, but few unlock its full potential. Beyond video calls, Microsoft 365 offers a rich collaboration ecosystem often underused.
ELCA helps design, configure, and integrate Teams, SharePoint Online, and OneDrive into your workflows for a secure, efficient, and user-friendly environment tailored to your business.
Our approach blends adoption consulting, technical integration, and change management to transform Microsoft 365 into a strategic asset that boosts collaboration, productivity, and ROI.
Discover ELCA solutions for Public Administration
ERP Solutions: Optimize Your Financials & Operations
- Microsoft Dynamics 365 Finance & Operations (FO): Enterprise-scale ERP to unify finance, supply chain, and operations
- Dynamics 365 Business Central: Scalable, all-in-one ERP for SMBs
Increase efficiency, reduce costs, and improve decision-making
Your customers expect an intuitive and seamless experience. Broad demographics are now digitally literate and use online services and products on a daily basis. In our highly interconnected world, people care for digital transformation if it creates real
With the ELCA Digital Agency you can rely on a 360° partnership for designing, building, orchestrating, and maintaining your digital solutions. By leveraging our market-leading expertise in user experience, branding, CRM, digital marketing, web, mobile and search engine marketing (SEO/SEA), you will deliver best-in-class experiences seamlessly across all your digital touchpoints to your clients.
"For years now, the ELCA team has been supporting us in our digitalisation programme and ECM strategy. By migrating to ELCA eDossier as an archiving and document management solution, we were able not only to reduce our operating costs, but also benefit from a modern, flexible and open system. Thanks to its underlying in-house products (eDossier Mosaic for the user interface and QDB for interfaces), ELCA is able to react very flexibly and individually to diverse needs. It has given us ongoing advice with our requirements analysis, implemented functionality promptly in all cases and supported operations reliably."
Senior Business Analyst and Product Owner- Business Management/ Team Open Banking at Esprit Netzwerk (network of 26 regional Swiss banks)
Cyberattack: It is urgent to protect yourself!
Discover how innovation and trusted expertise are reshaping public administration—through real-world insights, impactful digital solutions, and success stories that address today’s operational challenges.
Introducing Daniel Remmele, our expert for Solutions in the Public Administration
The phenomenon of cyberattacks has reached such an extent that no one can bet that their personal, banking, or medical data will not one day be thrown out into the public square.
Migrate to Microsoft 365
Is your SharePoint intranet still running on-premises? Don't wait for performance issues or support deadlines to catch up with you. ELCA has a strong track record of migrating legacy SharePoint environments - including classic intranets - to modern, cloud-based solutions on Microsoft 365.
Whether you're considering SharePoint Server SE or going fully cloud-native with SharePoint Online, our experts will guide you through every step, ensuring a smooth and secure transition that aligns with your business needs.
Let's build a workplace that works for people—powered by ELCA – we make it work.
Whether you're just beginning your digital journey or enhancing your digital tools with AI, our Digital Workplace solutions foster collaboration, boost productivity, and drive innovation, ensuring continuous progress toward a fully integrated and efficient environment.
Our Business Process Automation solutions are built to adapt to your specific needs and scale as your organization evolves. Whether you're automating simple approvals or complex, cross-departmental processes, we help you put the right tools and frameworks in place for long-term operational excellence.
From ideation to deployment, ELCA guides your teams through a secure and structured automation journey - blending business understanding with technical expertise.
Unlock your automation potential
Let’s streamline your operations, reduce bottlenecks, and transform your business into a productivity powerhouse.
Contact us to start your automation journey with Microsoft Power Platform and AI.
Alexandre Taupiac has deep expertise in the Microsoft 365 ecosystem — from SharePoint 2010 to the latest solutions like SharePoint Online, Microsoft Teams, PowerApps, and Power Automate. A Digital Workplace specialist, he is passionate about digital collaboration and innovation. He supports clients throughout the entire project lifecycle, designing tailored, high-impact M365 solutions that create real business value.
Ready to reimagine employee experience?
Get Started with ELCA Today!
Whether you need AI-powered customer support or optimized field service management, we have the right solution for you.
Our IIM Services & Solutions enable you to achieve the following goals:
For years now, the ELCA team has been supporting us in our digitalisation programme and ECM strategy. By migrating to ELCA eDossier as an archiving and document management solution, we were able not only to reduce our operating costs, but also benefit from a modern, flexible and open system. Thanks to its underlying in-house products (eDossier Mosaic for the user interface and QDB for interfaces), ELCA is able to react very flexibly and individually to diverse needs. It has given us ongoing advice with our requirements analysis, implemented functionality promptly in all cases and supported operations reliably.
Vincent leads ELCA’s Intelligent Information Management business with one goal: turning information into real value for clients. With long-standing experience in digital transformation and team leadership, he is committed to delivering impactful, secure, and future‑ready IIM/ECM solutions.
Combined with ELCA Cloud Services for platform operations and hosting, and ELCA's Data & AI practice for data engineering and intelligent solutions, our Software Engineering practice is part of an integrated group that covers the full journey — from idea
Partnering with leading experts Block
Founded in 1968, the ELCA Group brings decades of experience to the forefront of the IT service industry. With over 2,300 experts, ELCA is a leading independent Swiss IT service provider. Specializing in IT consulting, cybersecurity, cloud, data & AI, digital experience, software development, business applications, and systems integration, ELCA helps its clients across many industries to compete in the digital era.
ELCA supports organizations across a wide range of industries, combining sector expertise with technological excellence to address industry-specific challenges.
Ready2Use Mosaic business pack solutions for immediate use as well as industry-specific and horizontal application solutions for your company.
For businesses looking to enhance agent efficiency and deliver personalized customer service with deep CRM integration.
Why Choose ELCA as Your Microsoft Dynamics 365 Partner?
Felix and his team are here to provide the support you need quotation
ELCA is a one-stop service provider for Digital Workplace solutions and is recognized “Microsoft Solutions Partner”.
Unlock Business Growth with Microsoft Dynamics 365 & Power Platform. Streamline operations, enhance customer engagement, and drive digital transformation with ELCA, your trusted Microsoft partner.
Why Choose ELCA for Microsoft Business Applications?
ELCA as leading provider and Solutions Partner of Microsoft
We understand business process management (BPM) as a systematic approach to planning, managing, controlling and improving business processes using open standards, suitable methods and efficient tools.
BPM is therefore itself a continuous improvement process with the aim of increasing the effectiveness and efficiency of a company in the manufacture of products and services.
Our IIM BPM service offering can be structured as follows:
In order to meet these complex challenges, we divide the field into three main areas:
Business Process Analysis
In order to optimally automate processes, several decisive factors are required: a well thought-out concept (including process objectives, key figures, key values and prioritisation), an up-to-date process architecture and a structured division of the process landscape using a process map.
In addition, robust, automatable process models (e.g. BPMN, DMN and CMMN) are essential, as is the consideration of organisational aspects such as role concepts, role models and the integration of relevant process participants.
ELCA Informatik AG has proven experts in these areas and can provide you with competent support during implementation.
Offensive security is a proactive and adversaraial centered
Financial institutions such as banks and insurance companies need to comply with data residency rules, and their cross-border transactions must remain under Swiss jurisdiction.
Digital transformation brings more freedom to consumers and increases the challenges of creating effective customer touch points for e-commerce. It also enforces the businesses to act smart, fast and agile to fulfill market needs.
Digital transformation provides many opportunities to gain stronger customer insights by putting high importance to end to end visibility in the e-commerce transaction phases, from information until after-sales.
Many factors play an important role having an effective e-commerce system in place:
Offensive security is a Top border off
We complement our comprehensive offer with catching motivation, ambition and interest.
With a lot of experience in mobile solutions, we are not only offering development services, but also act as a strong strategy partner. Our specialists accompany you all the way from your initial idea of a mobile app, through development and process design, to training and rollout, commissioning and maintenance of the application. To achieve your goals with the quality we strive for, we rely on the following building blocks:
Combining our expertise in graphic design, user experience and brand content, we are committed to working alongside our clients and ELCA teams to design and implement a contextualized and efficient user experience (UX).
Our core mission is to find the optimum area of convergence between:
- Our clients’ objectives associated with the project (awareness generation, increase in conversion, increase in client satisfaction, optimization of operational efficiency, ...).
- The objectives, expectations and habits of the target users on the future platform (ease of use, types of device, digital maturity, ...).
- The organisational and technical hypotheses in place (technological solutions, business process, brand identity and positioning, ...).
ELCA Digital Agency accompanies you with consulting services for design, implementation, and operation. We are helping you to generate incremental revenues, reduce cost of service and increase your customers’ satisfaction and loyalty sustainably.
This combination of content & features will empower end-users or customers to fulfill all or part of a process linked to your company or product, integrated with your enterprise systems, such as ERP.
Based on our experience on Self-Service Portal in different industry we have been able to capitalize on the most common typical use cases:
- Access personal information: Purchase & invoice, exclusive offers & customer loyalty program, after-sales request status & history,
- Manage personal information: Contact information, billing information, preferences, organize your relocation (i.e. energy & telecom portal)
- Full customer self-service
- On-boarding process based on 2-factor authentication, including with ID-check or even with live video process (i.e. for eBanking)
- Aftersales request: Open, access and close customer service request
- Simulations based on personal and contextual information (i.e. a bank simulator for mortgages)
- eCommerce B2B: recurring order, specific conditions, product catalog & prices based on a frame contract (stored in an ERP or legacy system)
Showing and demonstrating the business value of the Self-Service Portal is key success factor of your project
Depending on your business context & existing IT ecosystem, several IT approaches are possible. Based on our IT experience, ELCA accompanies its clients to identify and evaluate the most relevant ecosystem.
Swiss Excellence, Global Reach
All expertise is based in Switzerland — with local teams across Geneva, Lausanne, Bern, Zurich, and Basel ensuring proximity to our customers. When scale or cost optimization is needed, our fully integrated nearshore and offshore centers in Vietnam (operational since 1998), Mauritius, and Palermo deliver the same quality under a single process framework.
Our Accelerators — Built-In Efficiency
Updated: 27 May 2026
Great software is only as good as your ability to deliver it — continuously, reliably, and with confidence. Slow-release cycles, manual testing bottlenecks, and fragile deployment processes cost organizations time, money, and competitive advantage.
ELCA designs, builds, and operates integrated software factories that bring together CI/CD pipelines, automated testing, infrastructure as code, and intelligent monitoring — enabling your teams to deliver at speed without compromising quality or security.
Test Automation & Quality Engineering
What we deliver:
- Test strategy and test architecture design
- Automated functional and regression testing
- Performance and load testing
- Security testing (SAST, DAST) integrated into pipelines
- AI-driven test case generation and optimization
- Test environment management and test data provisioning
Why ELCA for Devops, Quality and Automation?
Build a software factory that delivers quality at speed — with ELCA's DevOps and quality engineering expertise.
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If you have any questions or need assistance, Felix and his team are here to provide the supp
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If you have any questions or need assistance, Felix and his team are here to provide the supp
Test smoke test 2Strategic digital solutions designed to meet the evolving needs of public institutions.
A software factory is an integrated set of tools, pipelines, and practices that automate the build, test, and deployment of software.
What is a software factory and why does my organization need one?
A software factory is an integrated set of tools, pipelines, and practices that automate the build, test, and deployment of software. It ensures consistent quality, faster releases, and fewer manual errors. For organizations delivering software continuously — or managing multiple applications — a well-designed software factory is essential for efficiency and reliability.
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2024-12-06
Collaboration between firstbase healthcare and Sumex AG
Digitalisation in the healthcare sector is not a vision of the future - it is already a reality today. An outstanding example of this is the collaboration between firstbase healthcare and Sumex AG, which reached a decisive milestone in the management and identification of medical devices in the Swiss healthcare system in March 2024.
2024-10-22
Partnership for Cost Efficiency in Healthcare
Last year, Suva checked 2.5 million medical and hospital invoices. A good 70 per cent of the invoices were processed automatically. 268,000 invoices contained errors or inaccuracies and were rejected. This saved CHF 105 million in medical costs. This amount benefits Suva policyholders in the form of lower premiums.
2024-10-08
Transforming Healthcare Data Management with Sumex AG
Discover how Sumex AG, a leading technology provider in the Swiss healthcare sector, is revolutionizing data management with their Secure Cloud Data Platform. This platform, powered by a Smart Data Lake, enhances efficiency, security, and insight, catering specifically to the needs of health insurance professionals.
2023-06-23
Transforming healthcare: Atupri announces successful Go-Live
Atupri, a digital leader in the field of Health Insurance, is pleased to announce the recent “Go-Live” of its new system landscape, following the strategic alliance with the foundation and merger into ATUSANA. The close cooperation of the internal specialists from Sumex AG, BSI and Swisscom have led to an optimal integration and enables an efficient and future-oriented way of working.
2023-06-03
Automatic benefit verification process at Generali, Baloise and UVZ
The IT service provider Centris is introducing the Sumex II invoice auditing solution in an outsourcing model for Generali Switzerland, Basler Versicherungen and Unfallversicherung Stadt Zürich (UVZ).
2023-01-19
Sumex II invoice auditing solution at Baloise Versicherung AG
The IT service provider Centris is introducing the Sumex II invoice auditing solution in the outsourcing model at Baloise Versicherung AG as planned. This is the fifth successful project completion following the introduction of the Sumex solution at Generali Switzerland and Unfallversicherung Stadt Zürich (UVZ) 2022 as well as at the Zurich-based Branches Versicherung Genossenschaft and the Aargauische Gebäudeversicherung 2021.